on the website of Nova Trade Ltd. Ltd. Shipka 3 (hereinafter referred to as "the Company"), and the users of this website (hereinafter referred to as "Users"). By accessing and using the Nova Trade Ltd website, including the online shop, Users acknowledge that they have read, understood and agree to these Terms.
General information
The website provides information about the activities of Nova Trade Ltd, including a product catalogue, and offers the opportunity to purchase soft drinks online.
These terms and conditions are binding on all users of the website, including customers of the online shop.
Website Terms of Use
Access to the website is free, but some features (e.g. online shop purchases) require you to provide the necessary information.
Users undertake to use the website in accordance with applicable laws and moral standards.
The distribution of content that is illegal, harmful, misleading or infringes the rights of third parties is prohibited.
Online shop
The online shop offers soft drinks that are manufactured or distributed by Nova Trade Ltd.
All prices are in Bulgarian levs including VAT and are displayed in a prominent place.
Users can order products via the order form, confirming their agreement to the Terms of Use and Privacy Policy.
The Company reserves the right to adjust prices and availability without notice.
Payment and delivery
Payment can be made by cash on delivery, bank transfer or any other option specified on the website.
Delivery is made by courier service to an address provided by the user.
Delivery times and additional costs are indicated on the order page.
Returns and Claims
Consumers have the right to return purchased products within 14 days under the Consumer Protection Act, provided the products are in their original packaging and have not been used.
In the event of a defective or wrongly delivered product, Nova Trade Ltd will replace the product or refund the amount within 14 days from the date of the claim.
Responsibility
"Nova Trade Ltd shall have no liability for any temporary interruption or technical problems with the Website.
The Company shall not be liable for any loss arising from the misuse of the products by users.
Privacy
"Nova Trade Ltd processes personal data in accordance with the Privacy Policy available on the website.
Personal data is used solely for the purposes of processing orders and improving services.
Changes in conditions
"Nova Trade Ltd reserves the right to change these terms and conditions without notice by posting the updated version on the website.
The changes shall enter into force immediately after their publication.
Contact
For questions or additional information. For more information please contact. +359 32 277 400 Email: info@novatrade.bg